incident response

MILEPOST 171 (MP-171) INCIDENT

REVISED UPDATE #5 – April 12, 2025, 4:05 p.m. CT

This update has been issued to clarify that South Bow will institute Canadian pressure restrictions and has notified the Canada Energy Regulator.

South Bow’s response and recovery efforts continue at milepost 171 of Keystone near Fort Ransom, North Dakota, including:

    • The Pipeline and Hazardous Materials Safety Administration (PHMSA) has issued a Corrective Action Order (CAO) requiring South Bow to undertake certain corrective actions in response to the incident. The CAO requires South Bow to take the following corrective actions, including:

      • shutdown of the accident segment until PHMSA authorizes restart;
      • operating pressure restriction;
      • review of prior in-line inspection results;
      • mechanical and metallurgical testing;
      • root cause failure analysis;
      • special permit evaluation; and
      • remedial work plan.
      • The CAO can be found on PHMSA’s website.
  • South Bow will also institute certain pressure restrictions on the Canadian sections of Keystone and has communicated these restrictions to the Canada Energy Regulator.

    • CLARIFICATION: An earlier version of this update stated that the Canada Energy Regulator (CER) had agreed to certain operating restrictions.

  • Site crews are preparing for repair and replacement of the impacted pipe.
  • South Bow is working with Ransom County on road management during incident response. We are committed to repairing any road damage caused by our activities after the repair and restoration work is complete.
  • South Bow has on site around-the-clock crews with vacuum trucks and other equipment. This work will continue over the weekend.
  • Continuous air quality monitoring has steadily shown no indication of adverse health or public concerns.


Keystone is targeting restoration of service and energy deliveries by Tuesday April 15, 2025, under the requirements of the CAO. South Bow will require approval from PHMSA prior to restarting the pipeline.

Our primary focus remains on the safety of onsite personnel and mitigating risk to the environment. We are committed to the community surrounding Fort Ransom and will continue clean-up activities until the site is fully remediated.

We will share more information as it becomes available.

Media inquiries can be sent to
communications@southbow.com. Community related inquiries can be sent to communities@southbow.com.

UPDATE #4 – April 10, 2025, 11:00 a.m. CT

South Bow continues responding to an oil release at milepost 171 of Keystone near Fort Ransom, North Dakota.

We remain focused on the following response activities, including:

  • A dedicated workforce, exceeding 200 personnel, has been deployed to implement oil recovery and remediation of the site.
  • The damaged section remains isolated, and 700 barrels of oil has been recovered to date.
  • Continuous air quality monitoring has shown no indication of adverse health or public concerns currently.

Our teams are actively investigating the cause of the incident. We are working in collaboration with the Pipeline and Hazardous Materials Safety Association (PHMSA) and the North Dakota Department of Environmental Quality (NDDEQ).

We have not established a timeline for restart and will only resume service with regulator approvals.

Our primary focus remains on the safety of onsite personnel and mitigating risk to the environment.

We will share more information as it becomes available.

Media inquiries can be sent to
communications@southbow.com. Community related inquiries can be sent to communities@southbow.com.

UPDATE #3 – April 9, 2025, 12:30 p.m. CT
  • Onsite workforce will increase to over 100 resources throughout the day for repair and remediation response.
  • Multiple onsite vacuum trucks are beginning the recovery process.
  • Continuous air quality monitoring is ongoing.
  • Repair planning has initiated.

The oil release is contained, and we are progressing our Milepost 171 response efforts:


The affected segment of the Keystone Pipeline System remains isolated. Return-to-service plans are being evaluated.

The pipeline was operating within its design and regulatory approval requirements at the time of the incident. South Bow will conduct a full investigation into the incident root cause while following all regulatory requirements.

We will continue to work closely with regulators, local elected officials, landowners and the community as the repairs and restorations are completed.

Our response efforts will continue until we remediate the site.

We will continue providing timely updates as information becomes available.

Media inquiries can be sent to
communications@southbow.com. Community related inquiries can be sent to communities@southbow.com.

UPDATE #2 – April 8, 2025, 5:18 p.m. CT

South Bow continues responding to an oil release from our Keystone Pipeline System near Fort Ransom, North Dakota.

The affected segment has been isolated, and we have contained the release. The system remains shut down as our crews actively respond and recover the oil. Our estimated release volume is 3,500 barrels.

Onsite staff, the surrounding community and mitigating risk to the environment is our primary concern. Upon activating our emergency response procedures, we established around the clock air and environment monitoring. Our response efforts focus on remediating the site.

We will continue providing timely updates as information becomes available.

Media inquiries can be sent to
communications@southbow.com. Community related inquiries can be sent to communities@southbow.com.

UPDATE #1 – April 8, 2025, 11:30 a.m. CT

We have shut down the Keystone Pipeline and mobilized people and equipment in response to an oil release at milepost 171 of Keystone. The nearest center is Fort Ransom, North Dakota.

Aligned with our incident protocols, we initiated a shutdown and response at approximately 7:42 a.m. CT on April 8, 2025, after control center leak detection systems detected a pressure drop in the system. The affected segment has been isolated and operations and containment resources have been mobilized to site. Our primary focus right now is the safety of onsite personnel and mitigating risk to the environment.

We are making appropriate notifications to our regulators, landowners and customers.

We will share more information as it becomes available.

Media inquiries can be sent to communications@southbow.com. Community related inquiries can be sent to communities@southbow.com.

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