Houston Terminal Tank

KEYSTONE

PIPELINE SYSTEM

Overview

The Keystone Pipeline System spans 4,327 km (2,689 miles) and plays a key role in delivering Canadian and U.S. crude oil supplies to U.S. refining markets in Illinois, Oklahoma and Texas. Our footprint is uniquely positioned, providing unparalleled, enduring, and direct access to the largest refining markets in the Midwest and the Gulf Coast. Our network of pipelines safely transports 15% of the crude oil coming out of the world-class Western Canadian Sedimentary Basin (WCSB) and we have strategically located storage terminals in Canada and the U.S., including Hardisty, AB; Cushing, OK; and Houston/Port Arthur, TX.

Pipeline highlights

Safety record

We have transported 3.9+ billion barrels of crude oil since operations began in 2010

Length

4,327 km (2,689 miles)

Crude oil supplies

Receives crude oil supplies from Hardisty, Alberta

KEYSTONE CUSTOMER PORTAL

Current Keystone Pipeline System customers log in here.

To apply for shipper status, please contact us portal_admin@southbow.com.

To submit a future Nomination, please contact Keystone Portal Administrator at least ten (10) Banking Days prior to the desired Nomination Date, such that Shipper can complete a Customer Application and satisfy Financial Assurance requirements.

NOTICE OF SHIPMENT DATES

Here is a list of dates for 2025.

Documents & Maps

HOW ARE WE REGULATED?

The Keystone Pipeline System is governed according to regulations outlined by the Federal Energy Regulatory Commission (FERC) and the Canada Energy Regulator (CER), which replaced the National Energy Board (NEB) in August 2019. We follow CER’s End of Life Cycle Program. Learn more about the program here.

Regulatory documents

FEDERAL ENERGY REGULATORY COMMISSION (FERC)

Rules & Regulations

Entity: South Bow (USA) LP

Issuance Date: Oct 18, 2024

Effective Date: Oct 18, 2024

Committed & Uncommitted Rates

Entity: South Bow (USA) LP

Issuance Date: Nov 29, 2024

Effective Date: Jan 1, 2025

Uncommitted Joint Tariff

Entity: South Bow (USA) LP and South Bow GP (Canada) Ltd

Issuance Date: Oct 18, 2024

Effective Date: Oct 18, 2024

FERC Keystone Tariff Index – December 1, 2024Historical tariffs

CANADA ENERGY REGULATOR (cer)

Rules & Regulations

Entity: South Bow (Canada) GP Ltd

Issuance Date: Oct 18, 2024

Effective Date: Oct 18, 2024

Committed & Uncommitted Rates

Entity: TransCanada Keystone Pipeline GP Ltd

Issuance Date: Nov 21, 2018

Effective Date: Oct 1, 2024

Uncommitted Joint Tariff

Entity: South Bow GP (Canada) Ltd and South Bow (USA) LP

Issuance Date: Oct 18, 2024

Effective Date: Oct 18, 2024

Abandonment Surcharge

Entity: South Bow GP (Canada) Ltd

Issuance Date: Nov 29, 2024

Effective Date: Jan 1, 2025

Complaint regarding CER Tariff No. 44: CER Hearing Order RH-005-2020

Regulatory Contacts

Canada Energy Regulator (CER) Contact

Local

Toll-free

WebsiteEmail

Federal Energy Regulatory Commission (FERC) Contact

Local

Toll-free

WebsiteEmail

Ways to reach us

If you have any questions, please reach out to us via the contact information below.

Keystone Pipeline system - Shipper information

General Enquiries:

Emergency response

Change the text in this box to: If your call is related to an incident or emergency in Canada or U.S., please call 1-866-920-0007.

Landowner Helpline

Head office

900 707 5 Street SW
Calgary AB
T2P 0Y3 Canada

Canada:

U.S.:

Media relations

South Bow welcomes enquiries from media. Please direct questions to:

1-855-669-8437

Toll-free (North America)

Media relations

South Bow welcomes enquiries from media. Please direct questions to:

1-800-608-7859

Toll-free (North America)

Investor relations

We welcome inquiries from analysts, shareholders and prospective shareholders at:

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