A tractor digging up dirt

Projects & Development near pipelines

Large or complex projects and development near pipelines often need more than the standard notice from a One-Call locate request. Check out these helpful guidelines so that you know what to expect.

Safe digging

WORKING ON EXPENSIVE PROJECTS NEAR HIGH-PRESSURE PIPLINES?

NOW IS NOT THE TIME TO TAKE SHORTCUTS

Delays or incidents can be costly, especially when they could have been prevented. Planning ahead will save you time and money, and ensure everyone’s safety.

Remember, any of the following activities require written consent from South Bow. Failure to obtain written consent can result in serious consequences.

  • any ground disturbance (excavating or adding cover) within 30 metres (100 feet) of the centerline of the pipe;
  • construction or installation of a facility across, on, along or under a pipeline right-of-way;
  • use of any explosives within 300 metres (1000 feet) of a pipeline right-of-way;
  • use of the right-of-way for storage purposes;
  • using the right-of-way to turn around heavy equipment
  • driving or transporting heavy equipment or heavy loads on or across the right-of-way
  • or vehicle or mobile equipment crossing the pipeline right-of-way.

contact us

Pipeline emergencies

1-866-920-0007

General inquiries

1-877-999-0944

land@southbow.com

If your project goes ahead without proper approval from the pipeline operator, you are at risk of damaging the pipeline, creating an unsafe situation, and possible fines and penalties from regulators.

Why take the risk?

Apply for a crossing agreement or written consent using our online portal.

ENGAGE US EARLY

It is important for municipal authorities, developers and landowners to consult with South Bow early in the planning stage of a development project on or near a right-of-way.

This will allow South Bow sufficient time to ensure pipelines and facilities are appropriately incorporated into the plan and that any new development near our facilities meets regulatory and South Bow requirements. Our involvement in planning can help to avoid delays and save costs by leveraging our previous success in working with developers and municipalities.

Obstacles on a right-of-way, such as sheds, trailers, boats, garbage and vegetation can interfere with the pipeline maintenance program or in case of an emergency, and the costs of removal may be borne by the offending party.

DEVELOPERS: IMPORTANT INFORMATION

It is vital for municipal authorities, developers and landowners to consult early in the planning stage of a development project near a right-of-way.

Changes to land use or population density can trigger regulatory requirements to the pipeline in the area and potential restrictions on usage. If you are planning any large developments or projects near our pipelines or other assets, avoid costly changes or surprises in your planning by reaching out to our team early at crossings@southbow.com.

Life-saving information

Consequences of unsafe digging

Did you know that in most provinces and states, it is a legal requirement to contact your local One-Call service before digging or excavation?

South Bow is obligated to report unauthorized activity to the regulators, who may investigate and determine potential fines or penalties.

Consequences of unsafe digging may include:

FINES AND REPAIR COSTS TO FIX THE UNDERGROUND UTILITY
  • Provincial, state or federal regulators can levy hefty fines to both the person excavating and the company responsible, depending on the local regulations
  • Repairs to utilities often cost more than the value of your original project, not including reclamation and clean-up costs
INTERRUPTED SERVICES SUCH AS ELECTRICITY, GAS AND WATER
  • Underground utilities carry essential and critical services for the community. Interruptions to these are more than just minor inconveniences; they can put people, businesses and livelihoods at risk
  • Some utilities are buried as little as 12 inches below the surface, so even a simple shovel can cause serious damage
RISK OF SERIOUS INJURIES OR DEATH
  • Since 2008, the Pipeline and Hazardous Materials Safety Administration (PHMSA) has reported 715 injured workers and 79 fatalities due to damages done to underground infrastructures during excavation work*.

    *Source (PHMSA, 2018)
Signs of a potential pipeline leak

Although a pipeline leak is rare, it is important to know how to recognize the signs. Use your senses of smell, sight and hearing to detect a potential pipeline leak.

What you may smell
  • Many petroleum products have a distinct smell. Crude oil can possess a rotten egg, gasoline, tar or skunk-like odor.
What you may see
  • Amber to black liquid on the surface or spraying into the air
  • Rainbow sheen or black liquid on top of water
  • Discoloured vegetation on or near a pipeline in an area that is usually green
  • Stained or melted snow/ice over pipeline areas
What you may hear
  • A hissing, roaring or bubbling sound
Steps to take in the event of a pipeline leak

If you witness any of the signs listed above, or any other unusual sights, sounds or smells near a pipeline location, follow these steps immediately:

  1. Leave the area on foot and move upwind if possible– don’t use motor vehicles or any equipment that could be a potential ignition source.
  2. Move to a safe location and call ‘911’.
  3. Call South Bow's emergency number at 1-866-920-0007. The emergency number can also be found on all South Bow pipeline marker signs.
  4. Warn others to stay away.
Frequently Asked Questions

I know where the pipeline is, do I still need to make a One-Call?
You can never be sure where underground utilities are unless they have been marked by a professional. Utilities can shift from erosion or natural forces or additional utilities may exist in the right-of-way or nearby. Using the free One-Call service allows you to conduct your work safely.

How do I contact my local One-Call service?
Luckily there are resources to help you reach your local service easily. In Canada, you can visit www.ClickBeforeYouDig.com to find your local One-Call service, as well as other useful safe-digging rules and regulations in your province. In the U.S. you can dial 811 or visit www.call811.com to get in touch with your state’s provider.

When do I need to make a One-Call?
You need to make a locate request anytime you are disturbing the ground (with the exception of some pre-approved agricultural activities). This includes digging, piling material, paving or even driving equipment over a right-of-way. Any action that could impact something below the surface counts as ground disturbance.

What is a crossing agreement?
A crossing agreement is an agreement between you and the pipeline operator that allows you to conduct your work safely with the permission and understanding of the pipeline operator. Any changes to your work need to also be approved to ensure your safety.

How do I know if I need a crossing agreement?
If you plan to do any work directly  on a right-of-way or access the right-of-way while conducting your work, there’s a good chance you need a crossing agreement. To find out for sure, you can either make a One-Call and wait for the pipeline operator to contact you, or you can contact the us directly through our crossings team at crossings@southbow.com.

What is the “right-of-way” or “prescribed area”?
The prescribed area is the term used in Canada for the right-of-way and describes the area that extends 30 metres on either side of the pipeline centerline. Ground disturbance within this area requires written consent. In the US, the size of the right-of-way can vary, but typically cover an area 50 feet wide where digging and other activities are restricted. Call 811 or visit call811.com to make certain and avoid costly mistakes.