KEYSTONE PIPELINE SYSTEM

Overview

The Keystone Pipeline System spans 4,327 km (2,689 miles) and plays a key role in delivering Canadian and U.S. crude oil supplies to U.S. refining markets in Illinois, Oklahoma and Texas. Our footprint is uniquely positioned, providing unparalleled, enduring, and direct access to the largest refining markets in the Midwest and the Gulf Coast. Our network of pipelines safely transports 15% of the crude oil coming out of the world-class Western Canadian Sedimentary Basin (WCSB) and we have strategically located storage terminals in Canada and the U.S., including Hardisty, AB; Cushing, OK; and Houston/Port Arthur, TX.

Project highlights

Safety record

We have transported 3.9+ billion
barrels of crude oil since operations
began in 2010

Length


4,327 KM (26,89 miles)

Crude oil supplies

Receives crude oil supplies from
Hardisty, Alberta

KEYSTONE CUSTOMER PORTAL

Current Keystone Pipeline System customers log in here.

To apply for shipper status, please contact us portal_admin@southbow.com.

To submit a future Nomination, please contact Keystone Portal Administrator at least ten (10) Banking Days prior to the desired Nomination Date, such that Shipper can complete a Customer Application and satisfy Financial Assurance requirements.

NOTICE OF SHIPMENT DATES

Here is a list of dates for 2026.

Documents & Maps

HOW ARE WE REGULATED?

The Keystone Pipeline System is governed according to regulations outlined by the Federal Energy Regulatory Commission (FERC) and the Canada Energy Regulator (CER), which replaced the National Energy Board (NEB) in August 2019. We follow CER’s End of Life Cycle Program. Learn more about the program here.

Related documents

FEDERAL ENERGY REGULATORY COMMISSION (FERC)

Rules & Regulations

Committed & Uncommitted Rates

Uncommitted Joint Tariff

Tariff
FERC 5.7.0

Cancels
FERC 5.6.0

Tariff
FERC 6.112.0

Cancels
FERC 6.111.0

Tariff
FERC 7.41.0

Cancels
FERC 7.40.0

Entity: South Bow (USA) LP

Entity: South Bow (USA) LP

Entity: South Bow (USA) LP and South Bow GP (Canada) Ltd

Issuance Date: Oct 18, 2024

Issuance Date: Dec 1, 2025

Issuance Date: Feb 26, 2026

Effective Date: Oct 18, 2024

Effective Date: Jan 1, 2026

Effective Date: Apr 1, 2026

CANADA ENERGY REGULATOR (cer)

Rules & Regulations

Committed & Uncommitted Rates

Uncommitted Joint Tariff

Abandonment Surcharge

Entity: South Bow (Canada) GP Ltd

Entity: South Bow (Canada) GP Ltd

Entity: South Bow GP (Canada) Ltd and South Bow (USA) LP

Entity: South Bow GP (Canada) Ltd

Issuance Date: Oct 18, 2024

Issuance Date: Dec 1, 2025

Issuance Date: Feb 26, 2026

Issuance Date: Dec 1, 2025

Effective Date: Oct 18, 2024

Effective Date: Jan 1, 2026

Effective Date: Apr 1, 2026

Effective Date: Jan 1, 2026

Complaint regarding CER Tariff No. 44: CER Hearing Order RH-005-2020

Regulatory Contacts

Canada Energy Regulator (CER) Contact

Local

Toll-free

1-877-288-8803

Federal Energy Regulatory Commission (FERC) Contact

Local

Toll-free

Ways to reach us

If you have any questions, please reach out to us via the contact information below.

Keystone Pipeline system - Shipper information

General Enquiries:

Emergency response

If your call is related to an incident or emergency in Canada or U.S., please call 1-866-920-0007.

Landowner Helpline

Head office

900 707 5 Street SW
Calgary AB
T2P 0Y3 Canada

Media relations

South Bow welcomes enquiries from media. Please direct questions to:

1-855-669-8437

Toll-free (North America)

 

Investors relations

We welcome inquiries from analysts, shareholders and prospective shareholders at: